Our faq

How do I enable the EcoSword?

A remote enable should be connected across terminals X3 and X4. These …

Is there a Legionella Purge available on the EcoSword?

Yes.   Parameter 210 is for a Legionella Purge. The factory default is …

Where should I connect the system secondary return on the EcoSword?

The secondary return can be connected into the dedicated port on the …

How do I reset the Service Interval?

Answer.  The display will be showing “Src” when the service timer has …

How do I put the appliance into Service Mode to check the combustion readings?

Follow the steps below: 1. Press and hold the MENU button for …

I have an F03 fault. What could be the cause?

If you have checked the operation of the air pressure switch and …

I have just serviced the EcoSword and switched it on but I have a blank display; what has happened?

It is possible to plug the Hot Surface Igniter cable into the …

What size is the condense pipe from the EcoSword trap? I cannot get my solvent weld pipe in it.

The condense pipe connection from the trap is a European size of …