Customer support
Our field-based sales team are available to provide assistance with pricing requests and a range of product information for potential heating and hot water projects.
In most cases they are working with customers by telephone, email or video call, but we are starting to make more site visits where requested. For further details, please find your local sales contact here
Stock and availability
• Water heaters, Boilers and Ancillary items – mostly available from stock and delivered within 2 working days – we can often provide delivery with 24 hours for urgent requests
• Spare parts – usually next day delivery when ordered by 3.00.p.m.
After sales service
Our employed Service technicians are available to commission new Boiler/Water heater installations; this also extends to re-commissioning of equipment in buildings which are re-opening. They can also carry out a range of other service-related visits . To book or for further information please contact our Technical support team.