Our faq

I need to convert my EcoShield v2 to LPG, Can I do this myself and where can I get a kit?

The correct LPG orifice is provided within the ICM instruction packaging. It …

Is there a pasteurisation cycle on the EcoShield?

Yes. This is detailed in the ICM instructions in section 18.0 USER …

Are there any Magnesium Anodes in the EcoShield?

Yes, there are two. They are both identical 1” anodes and have …

My EcoShield is firing but it does not go higher than 50% rate

The most common cause of this is the flue temperature sensor. If …

Can I use a 0-10v to control my SHW v2?

Unfortunately, there is no 0-10v facility on these models.

How do I put the EcoShield v2 into service mode?

The appliance must be in the ON status: • Press and hold …

I have a b06 fault and the fan is pulsing.

Check the connection strip, the “24V LOUVRE COM RELAY” connections should not …

Can I replace the heat exchanger in the EcoShield v2 myself?

Yes. The heat exchanger is now secured with two unions rather than …