Our faq

Is there a Non-Return Valve in the flue outlet of the EKW v2?

There is no Non-Return Valve in the flue.  If the appliance is …

The display of my appliance is green and not blue. It is still working but why has the colour changed?

The green backlight usually indicates that the service notification has triggered. This …

I am controlling the EcoKnight from a 0–10v signal. I have set the BMS parameters but the display is telling me I have a sensor missing. What does this mean?

When using 0-10v, the EcoKnight will be looking for a 10K NTC …