Our faq

My EF+ is showing a code of E6. What does this mean? The appliance is still working.

E6 is a “Safe running mode”.  This is a result of the …

Where do I find the serial number on my CPM/EF/EF+?

Remove the front casing panel and then look up at the inside …

How do I tell which version of the CPM I have?

There have been four versions of the CPM to date: Version 2; …

How do I put my CPM or EF/EF+ into Service Mode?

For version 2 or 3 CPM’s & EF/EF+ units: Locate the small …

Can I cascade earlier and later versions of the CPM?

• Version 2 boilers can NOT be cascaded with Version 3, CPM+ …

My EF+ is showing a code of E6. What does this mean? The appliance is still working.

E6 is a “Safe running mode”. This is a result of the …

Where do I find the serial number on my CPM/EF/EF+?

Remove the front casing panel and then look up at the inside …

How do I tell which version of the EcoForce I have?

There have been two versions of the EcoForce to date: • Version …

How do I put my EF/EF+ into Service Mode?

For the Version 3 EF/EF+ units: Locate the small hole below the …

Can I cascade EcoForce Water Heaters?

Cascade is not a feature of the EcoForce range of water heaters.