Technical Support
Our knowledgeable technical department support customers, installers and engineers with enviable expertise. From small queries to more complex scenarios, our team are here to help and advise.
Contact Technical Support
The best way to contact our technical department is by phone, simply dial our main office number and choose option 4. Alternatively, email your query in to the team and we'll get back to you shortly.
Our offices are open Monday to Friday 08:30 to 17:00.
Technical Resources
Portal for Installers, Engineers and Consultants
View technical resources, manuals, guides, error codes and more in our dedicated technical area. Our resources are organised by product category and product range. There are also a range of video guides to help you with servicing and maintenance tasks. Click the link below to view our technical resources area.
Online Training
Join our online CIBSE approved CPD seminars
Lochinvar are proud to run regular CIBSE Accredited CPD Seminars across both heat pump technology and gas-fired water heaters. Our seminars are attended by installers, contractors, consultants and various other industry specialists involved in the planning and delivery of water heating systems and cooling. Learn more about our CPD webinars below, scroll down to register for our next live seminar.
Technical Training Centre
We're currently in the process of rebuilding our technical training centre. Since moving premises our new building needs modifications to allow us to open our training facility again. We're currently unable to conduct training on-site at our headquarters in Banbury, but if you register your interest, we'll be in touch when it's open again.